Every designer and product owner wants to deliver a best-suited product/service to their end-user that make users life easier and meaningful. And to do so, testing the product/service with real end-users is very crucial.
“You ≠ End-user”
Usability testing is a great way to gather feedback and insights from the end-users on the designed product/service. And to generate high-quality results from the usability testing, we have to plan and follow the entire process without cutting down a single step in it.
At the very…